Frequently asked questions

What material works best?


Stretch jersey material ie babygrows/vests work best & give the best effect on the keepsakes, altho most materials can be used. I advise against thick denim & very thin/sheer fabric, these do not work well & don’t give a very good appearance.




Does it have to be just baby-grows?


No, I can make a keepsake from pretty much any fabric. A keepsake can be made to remember a family member, a special event in your life & much more. Wedding dresses can be turned into a Keepsake to remember your special day or clothing of a loved who has passed.




Are these toys?


No, my keepsakes are designed to sit on a shelf to be appreciated, due to buttons & small parts pose choking hazards. They cannot be CE tested due to the nature of the fabric used to create them. I will not be held responsible if you allow your child to play with the Keepsake.




What condition do the clothes need to be in?


The clothes need to be clean and in reasonable condition. If an item is very worn then this may not work so well as it may be weak. Any marks/stains on the clothing may be visible on your finished keepsake.




Can I return an item?


Unfortunately, I cannot accept returns for any personalised items plus these are made with individuals special items. If you are unhappy with your item please message me to discuss further.




How long does it take to make?


The keepsakes are very popular.Once I have received your clothing please allow 8-10 weeks for completion. This may be longer in busier periods. All my keepsakes are made by me so do take time!





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© 2019 by KeepsakeHugs - The Memory Bear Company

Contact Details: 77 Chandag Road, Keynsham, Bristol BS31 1PW 

Email: Keepsakehugs@yahoo.com

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